HOW WE USE YOUR DATA
In order for us to provide you with the goods or services you have ordered or requested from us, we may need to pass your information on to third parties. In addition to this, we may also contact you via post, email or telephone to update our records or offer you further products, services and promotions. If you do not wish to receive further communication from us please contact our Data Manager on 0800 035 4570 or you can write to us at:
2 Sir Augustus Bartolo Street
HOW WE SHARE YOUR DATA
We may share your information with selected third party organisations:
– for you to be offered their products and services that are likely to interest you by postal only – for analysis and profiling purposes – for relationship/identity management purposes.
Information may include your name, address, date of birth and transactional information relating to the products and services you have enquired about or purchased.
Marketing communications or advertising may be tailored to your interests via analysis and profiling. Categories vary, but could include lifestyle, life stage, attribute and/or traits which are used to ensure you receive messages which are likely to be of interest to you.
Relationship Management is where your information is used to maintain an existing relationship we may have with you.
Identity Management includes the verification and/or validation of the identity of individuals that has been requested by public bodies in categories such as anti-money laundering regulations, crime prevention and detection, anti-fraud processes, tracing of individuals for the purposes of debt collection, asset recovery and asset reunification.
If you do not opt out of receiving 3rd party offers, we may share your postal details with the third parties in the sectors below based on legitimate interest. Third parties will only be allowed to use your data in accordance with The Data Protection Act 2018 (GDPR) and other applicable law relating to privacy.
Those third parties who would wish to send you marketing communications or to advertise to you may fall into the following categories:
Fashion and clothing, collectables, food and wine, gardening, gadgets and entertainment, health and beauty, household goods and home furnishings.
Home, car, travel, pet, personal.
Holidays, hotels, airlines, travel booking.
Health and wellbeing, fitness, charities, media and publishing companies, leisure, lottery.
All third party users of your data are required to be registered with the Information Commissioner’s Office, adopt and implement best practice security measures and adhere to The Data Protection Act 2018 (GDPR) to prevent the loss of or unauthorised access to your personal information.
If you do not want us to share your postal details as mentioned above please contact our customer services team on 0800 035 457
Information we need:
For us to process your order, we need to know your name, email address, delivery address and credit/debit card details. We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date.
The only information that we hold is what you tell us about yourself, your orders from us. We do not collect private information other than the minimum required for us to accurately manage your account.
You have the right to obtain from us a copy of your personal data, this shall be supplied within 14 working days of request.
In addition we have an obligation to remove all personal information held on request without undue delay.
Security of personal information
We take appropriate security measures to protect against unauthorised access to or unauthorised alteration, disclosure or destruction of data. We restrict access to your personally identifying information to employees who need to know that information in order to operate, develop or improve our services.
Changes to this Policy